Support or after sales support is essential for the proper utilization of the software or any solution. The successful support model ensures profitability for the vendor and smooth operations for the clients. The solution without proper support model does more harm to the client than without the solution. Therefore, it's paramount to consider taking support services to ensure your business dependence doesn't go for a toss, which can lead to downfall of your own business. A successful support model will ensure uprising of your business and you can focus on your core business rather than getting messed up into the IT solutions.
Capaz has taken up the responsibility to provide varied support models. These support models cover the products & services delivered by Capaz as well as any open source software. The lag time for open source software will depend upon the early discovery of the support requirement by the customer. Contact us to get a quote about the specific support model required by your company.