Transforming your client experience is the key to winning business. With traditional approach in the new market the survival is at stake. The customer behavior is ever changing due to the disruptions in the market powered by various factors. Keeping the customer engaged without knowing the customer preferences is very difficult. Today’s businesses need systems, which can provide insights into the customer preferences and their changing patterns. Capaz IPL helps you in this aspect of the business to make you stay relevant in the changing market scenarios. This helps you deliver satisfaction to the customer and builds enhanced engagement.